24/7 customer support

Support & refund request

We're here to help resolve any issues quickly and fairly

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24/7 support

Available around the clock

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Fast resolution

Typically under 48 hours

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Fair refunds

No questions asked policy

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Need immediate assistance?

For urgent vending machine issues at your business location, call us directly for faster support.

Type of request

Transaction details

Your information

We take all requests seriously and aim to respond within 24-48 hours. For urgent issues, please call us directly at (210) 900-2855.

Thank you for reaching out! We are normally in touch within 24 hours.

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Frequently asked questions

Everything you need to know about our vending services

Yes! For cash transactions, we typically issue refunds via Venmo, Zelle, PayPal, or check by mail. Submit a request form and we'll reach out for more information.

No problem! Provide as much information as you can about the transaction (date, time, location, amount). Our machines have transaction logs that help us verify issues.

Most refunds are processed within 3-5 business days after approval. The time it takes to appear in your account depends on your payment method and financial institution.

Still have questions?

Our team is here to help you find the perfect solution

Black 24H smart vending machine stocked with Coca-Cola, banana chips, Fanta, Nutella B-ready, Pepsi, and cheese snacks, showing swipe, grab, and auto checkout instructions.